Privacy Policy

PRIVACY POLICY

At Brothers Event Management we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in connection with the services we provide, including event management, planning, and communication.

Information We Collect

We collect personal information that you provide to us voluntarily when you use our services or interact with us, including:

Contact Information: Name, email address, phone number, mailing address.

Event Information: Event dates, preferences, attendee details, and special requests.

Payment Information: Credit card or payment details for billing purposes.

Communication Data: Correspondence via email, phone, or other communication channels.

Technical Data: Information such as IP addresses, browser type, device identifiers, and cookies when you visit our website.

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To plan, organize, and manage your event and ensure smooth communication with you.

Payment Processing: To handle invoicing, payments, and refunds securely.

Customer Support: To provide customer service, respond to inquiries, and address issues.

Marketing & Communication: To send you promotional materials and event updates (if you have opted in).

Analytics: To improve our services by analysing how our website and services are used.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following ways:

Service Providers: With trusted third-party vendors (e.g., caterers, venues, payment processors) to assist with event execution and related services.

Legal Obligations: When required by law or in response to legal processes (e.g., court orders, subpoenas).

Business Transfers: In case of a merger, acquisition, or sale of assets, we may transfer your personal information as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no system is completely secure, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Rectification: The right to access and correct any personal information we hold about you.

Deletion: The right to request the deletion of your personal data.

Data Portability: The right to request a copy of your data in a structured, machine- readable format.

Objection & Restriction: The right to object to or restrict the processing of your personal data To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies and similar technologies to enhance user experience, analyse trends, and collect aggregate information. You can control the use of cookies via your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of significant changes by posting the updated policy on our website and revising the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us.
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